Is Salt VPN reliable and trustworthy?

Absolutely! We will never intentionally slow down your server and ask for extra fees and we certainly won’t log and sell your information. We want Salt VPN to be something you can rely on and trust. In fact, many of our own employees use Salt VPN on their home and work computers!

How many servers do you have?

Hundreds! We have servers located all across the globe so that you can maintain high speeds while connected to your nearest Salt VPN server. Of course, should the need arise, you can always change to a different server whenever and to wherever you like

Can I get help with installation?

We are always willing to help you with installation and configuration problems at no extra cost. You can call the technical support team at 1-866-784-9660 from 9-5 MST, Monday through Saturday for quick and easy VPN installation and support.

How do I know if the VPN is working?

When you open up the Salt VPN desktop app, there should be a power button in the center of the application. Just click or press that button and it will show the word “on” inside of it, indicating that the VPN is now running on your computer. To turn it off, simply press the power button again.

How much does Salt VPN cost?

Salt VPN costs $8.99 a month, but if you’d prefer to pay all at once, we can set up once-a-year (annual) payments too. Talk to a technician at 1-866-784-9660 for more information.

Do you keep logs or track my usage and activity?

Nope, we will never track your usage data, login information, or IP address. The purpose of Salt VPN is to help you feel more private and in control of your information, so it would defeat the purpose if we logged any of your data. We promise to never store any of your data without your explicit permission and will never sell your info to third-parties.

If I change my mind, can I cancel my purchase and get a refund?

You are always allowed to get a refund if you are unhappy with our services. Simply call the technical support number at 1-866-784-9660 or email our customer service team at sales@saltitsolutions.com to submit a refund request. Refunds typically take 3-5 business days to reflect on your account.

Why should I choose you?

There are a lot of VPN options out there, but you’ve got enough on your plate, so we want to make this choice both simple and well-rewarded. With Salt VPN, you’ll get:

A Team of Experts Ready and at Your Service: Our Computer Technicians are knowledgeable and passionate. They have spent years learning all there is about computer technology and enjoy what they do (their words, not ours!). As such, the importance of keeping devices safe with a VPN is not a new concept to them, and they are eager to help you learn all about it as well. You can rest easy knowing that there is a whole team of people behind you who are ready and willing to help you obtain the best computer security possible!

Support from a Company You Know You Can Trust: Our mission is to help people with their computer problems and help them understand their own technology better. We want you to feel secure when using our services, and we vow to be honest and transparent about everything we do. We won’t nickel-and-dime your every move and we will never track and sell your information to third parties.

A Service with Real Value: Salt VPN not only protects you and your devices, but it has you, its users, in mind as well. You can use your VPN as often as you want and across multiple devices at no extra cost, it’s easy to set up and use, and it’s 100% secure. This is a service that will actually serve you.

Connections to Other Great Services: It’s not just about Salt VPN! Salt IT Solutions has a myriad of other affordable, valuable services that you can use alongside Salt VPN for added security. With Salt IT Solutions’ Cloud Backup, Identity Theft Protection (coming spring 2021), and even Antivirus (coming summer 2021), you can achieve ultimate device protection. Normally, to obtain all these services, you would need to sign up with multiple companies, resulting in multiple charges being added to your account each month. However, with Salt IT Solutions, you can have it all in one affordable package. It doesn’t get much better than that!

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